Refund Policy

This policy applies to RecBeam Business plan subscription payments, processed by our payment provider and Merchant of Record, Lemon Squeezy.

First payment

If you're not satisfied with your first Business subscription payment, you may request a refund within 7 days of the purchase date.

How requests are reviewed

Refund requests are reviewed individually based on factors including your account's usage, any technical issues you experienced, and applicable consumer-protection law in your jurisdiction.

Renewal payments

Renewal payments (your subscription automatically billing for a new period) are generally non-refundable, except where required by applicable law.

Cancelling does not equal a refund

Cancelling your subscription stops future renewals but does not, by itself, issue a refund for the current billing period. See our Cancellation Policy for what happens to your access after cancelling.

How refunds are processed

Approved refunds are processed through Lemon Squeezy back to your original payment method. Processing time may vary depending on your bank or payment provider.

Fraud, disputes, and chargebacks

Lemon Squeezy may issue refunds independently of this policy where necessary to manage fraud, payment disputes, or chargebacks.

Requesting a refund

Email [email protected] with your account email and, if available, your Lemon Squeezy order number. We do not promise refunds outside the terms described on this page.